Delivery time & shipping costs

At Neofollics Hair Technology we understand you want to receive your Neofollics products as soon as possible. That is why we partnered with the most reliable shipment partners per country. 

Delivery via PostNL

If you place your order before 10 p.m. (on working days), we strive to ship your order the same day. Your order will then be delivered within 2 days with PostNL. If it is not possible to send your package the same day, your package will be shipped the next workday via PostNL. You will therefore always receive your order (on working days) within two days.

You will receive a shipping confirmation of your order from us by email. Your package will be offered once to the neighbors, if you are not at home. If the first delivery attempt is unsuccessful, you can choose to pick up at a collection point or another delivery time via “My Parcel” from PostNL. If a second delivery attempt is also unsuccessful, you can pick up your package the next (working) day at the specified collection point. Note: your package will be available at this pick-up point for 7 days. After 7 days, the package will be returned to us.

Packaged discreetly

Discretion is very important to us. Your order is always shipped in a neutral brown cardboard box. We only mention small Neofollics as the sender.

*Note that orders will be packed untill 10 p.m. on working days (monday - friday). Weekend days do not count in the shipping days.

 

Country Costs Free Shipping Shipping time
Netherlands Free Yes Within 24 hours
Belgium Free Yes Within 24 hours
Austria Free Yes 4 - 5 workdays
Bulgaria €5,95 Above €100 4 - 5 workdays
Croatia €5,95 Above €100 4 - 5 workdays
Cyprus €5,95 Above €100 7 - 12 workdays
Czech Republic Free Yes 3 - 4 workdays
Denmark Free Yes 3 - 4 workdays
Estonia €5,95 Above €100 5 - 6 workdays
Finland €5,95 Above €100 5 - 6 workdays
France Free Yes 3 - 4 workdays
Germany Free Yes 3 - 4 workdays
Greece Free Yes 7 - 12 workdays
Hungary Free Yes 4 - 5 workdays
Ireland Free Yes 6 - 7 workdays
Italy Free Yes 4 - 5 workdays
Latvia Free Yes 4 - 5 workdays
Lithuania Free Yes 6 - 7 workdays
Luxembourg Free Yes 3 - 4 workdays
Malta €5,95 Above €100 7 - 12 workdays
Poland Free Yes 4 - 5 workdays
Portugal Free Yes 5 - 6 workdays
Romania €5,95 Above €100 5 - 6 workdays
Switzerland €5,95 Above €100 5 - 6 workdays
Norway €5,95 Above €100 5 - 6 workdays
Slovakia Free Yes 5 - 6 workdays
Slovenia Free Yes 5 - 6 workdays
Spain Free Yes 5 - 6 workdays
Sweden Free Yes 4 - 5 workdays
United States €12,95 Above €100 7 - 12 workdays
Canada €12,95 Above €100 7 - 12 workdays
Australia €12,95 Above €100 7 - 12 workdays
New Zealand €12,95 Above €100 7 - 12 workdays
Azaerbaijan €19,95 Above €100 7 - 12 workdays
Singapore €5,95 Above €20 3 - 5 workdays